HBR Guide to Dealing with Conflict

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ISBN
9781633692152
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Description

How can you deal with conflict at work in a way that is both professional and productive―where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation.

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